Delivery times
Current Barometer: yellow
Yellow: 1 to 2 weeks
Please note:
- This is an indication for the summer period.
- Deliveries from our partner nurseries are less frequent (every 2 to 3 weeks), which may extend the total delivery time.
Order Status
| Status | Description |
|---|---|
| New | Your order has been created but not yet confirmed or paid. |
| Payment | Payment is pending or in progress. |
| Paid | Payment received. We are processing your order. |
| Backorder | One or more plants are ordered from our growers or suppliers. |
| Partner | Your order (or part of it) is supplied by an external partner. |
| Open | Your order is ready for processing. |
| On Hold | Order temporarily on hold, e.g. for pre-orders, stock issues or customer request. |
| Picking | We are collecting your plants in our nursery or warehouse. |
| Pick Later | Plants will be collected later. |
| Invoice | The invoice has been generated and is digitally available. |
| Pickup | Your order is ready for pickup (if selected). |
| Ready | Everything is ready for packing and shipping. |
| Later | Shipping has been postponed at your request. |
| Packing | Your plants are being carefully packed. |
| Courier | The parcel has been handed over to the courier. |
| Depot | Your order has arrived at the courier’s depot. |
| On the way | Your parcel is on its way to the delivery address. |
| Delivered | Your order has been delivered. Enjoy your plants! |
Snowdrop Summer List
To guarantee the best quality, we ship snowdrop bulbs as fresh as possible. After all, they thrive best in the soil, not in dry air. You could order your snowdrops up to and including July 20th.
Delivery starts from mid-August, perfectly timed for the ideal planting season.
Coolplants isn't some e-shop with assembly lines and barcode scanners.
No warehouses full of identical boxes, no algorithms making decisions faster than you can brew a coffee.
Here it's small, personal, and a little bit quirky.
A one-woman show — literally. Each plant often passes through my hands before heading to your garden.
Why might it sometimes take a little longer?
The delivery time of 5 to 20 business days, which you'll also find in your confirmation email, has a few good reasons:
- Spring rush: Everyone wants to brighten up their garden and patio then, so it's super busy!
- My lovely partner nurseries: I work with other passionate growers, and I'm a bit dependent on their deliveries. These can sometimes shift. During the season, I receive new plants every week; outside the season, it's every two to three weeks.
- The weather, of course: Plants stay safe with us during frost or heat (above 25°C/77°F).
- Peak moments: Think of snowdrop season in February/March and the plant fairs in April/May. Things get extra hectic then.
Good to know.
In your account you can track the current status of your order. This way you'll always stay updated!
So, please bear with me a little.
During the season, my plants and packaging materials get more attention than my inbox, and my hands are more often in the soil than on the keyboard.
Delivery time? Expect 5 to 20 business days.
Sometimes faster, sometimes a bit slower – but always with love.